SHIPPING

AUSTRALIAN SHIPPING

STANDARD SHIPPING

FREE on all Australian orders over $200 AUD.

Standard delivery is $10 on all Australian orders under $200.

Delivered within 2 – 10 Business days.

EXPRESS SHIPPING

$20 Guaranteed 1 - 3 Business days.

Orders placed on a weekday will be processed within 24 hours of the next business day.

Orders will be processed, where possible, the next business day. (in-stock items only). Customers should allow an additional two days for delivery to locations outside of metropolitan areas.

Delivery dates supplied by Moelleux is a best estimate only and Moelleux will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Moelleux advise that you indicate your daytime address for delivery purposes. Moelleux use Australian Registered Post and Fastway Couriers whereby we can track any purchases easily and in a timely manner. Upon shipment, you will receive a shipment confirmation email with your tracking number.

To track your purchase, you can log in to Australia Post or  Fastway Couriers and follow the prompts.

INTERNATIONAL SHIPPING

NEW ZEALAND

Standard delivery is $20 - Delivered within 6+ business days.

 Express delivery is $40 -Delivered 2-4 business days.

Delivery dates supplied by Moelleux is a best estimate only and Moelleux will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

REST OF WORLD

International orders are charged a flat rate of $50 for standard shipping worldwide. If you require express postage please enquire before placing your order with our friendly customer care at shop@moelleux.com.au

Moelleux use Australia Post for all international orders and will require a signature upon delivery.

Delivery timeframe 5 – 14 working days depending on your location. 

Delivery dates supplied by Moelleux is a best estimate only and Moelleux will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Upon shipment, you will receive a shipment confirmation email with your tracking number.

To track your purchase, you can log in to Australia Post and follow the prompts.

 

PLEASE NOTE: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.

Unfortunately, Moelleux cannot be held responsible for any possible custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.

For any further questions on shipping please email shop@moelleux.com.au